Case scenario:Changing Attitudes

Case scenario:Changing Attitudes

Case scenario:Changing Attitudes

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Several attitudes can be displayed in the workplace depending on conditions, management style, personal issues, and values. There are seven steps for changing attitudes in the workplace. Refer to this week’s readings on the step-by-step process for changing attitudes in the workplace. Now, read the following scenario:

You are a new manager in the department (either major or desired management position). You discover that the majority of staff members have a negative attitude, they gossip, and have low morale. Many bring their home issues and problems to work.

Using the South University Online Library, you may also research on the topics related to attitudes and perception and write your response. Your response should be of at least three pages.

Based on the above scenario and your research, answer the following questions in a Microsoft Word document:

· Explain each of the seven steps, including the substeps, with detailed, specific examples on how you will effectively change negative attitudes in your department.

· What will you do specifically to turn your department around to a well-functioning team with positive attitudes?

Support your responses with examples.

Cite any sources in APA format.

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes. Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages. Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor. The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.